Dropshipping: online success in 2023
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Data quality management has thus become an imperative for any company, regardless of its stage of digitalization. Because poor quality data has a cost: 10 million euros per year, according to Gartner.
To explain what a data worker is, let’s take an example. Mehdi is an intern in the sales department of a large company. He targets prospects and makes calls to present the service he wants to sell. He fills in the information about the customer and the call process in an Excel file.
The problem is that Mehdi doesn’t really care about the quality of the data he fills in: he misspells the prospect’s last name, forgets to fill in the company’s location and only transcribes 2 of the 3 questions raised. He had to move fast and after all, he thought, these errors would have little influence on a database already containing 500 prospects.
However, not only is Mehdi not the only one to make this type of mistake, but he is mistaken in thinking that these data are not essential. In fact, they will be used by the marketing department, which wants to automate the analysis of consumer expectations based on their place of work.
At 21, Mehdi is already handling data that will have a strategic impact on the company. He is a data worker.
Therefore, for many companies, data management has a huge influence on their business model: the ability to analyze information becomes more important than the product sold. We are witnessing a paradigm shift: from a service provider logic to a data provider logic.
For example, in retail, with the emergence of online sales platforms, product data is becoming the core of companies’ selling power. In the banking sector, it is customer data that is most valued. The same goes for the pharmaceutical industry, which is in the midst of a revolution with “health tech” representing a total of 55 billion euros raised worldwide in 2021, with the main players vying for control of health data.
Having data, and more specifically quality data, is therefore vital for companies, whatever their sector of activity.
Fortunately, solutions exist!
To discover, it’s here !